Terms of service

OVERVIEW
This website is operated by Dosh and Wickett. Throughout the site, the terms “we”, “us” and “our” refer to Dosh and Wickett. Dosh and Wickett offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy: [LINK TO REFUND POLICY]

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Dosh and Wickett, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Dosh and Wickett and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at andreas.stampe@veltuff.com.
Our contact information is posted below:
[INSERT TRADING NAME]
andreas.stampe@veltuff.com
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER] Disse vilkår og betingelser for salg (“Servicevilkår”) regulerer dit køb af de produkter, vi promoverer og sælger på dette websted ("produkter") og forsendelsen af sådanne produkter i de lande, vi leverer til. "Websted" betyder webstedet på https://www.doshwickett.com. Når du foretager et køb på dette websted, beder vi dig om at bekræfte din accept af disse salgsbetingelser, og hvis du gør det, oprettes der en kontrakt mellem dig og os i henhold til disse salgsbetingelser. Det er vigtigt, at du læser disse salgsbetingelser omhyggeligt, før du afgiver en ordre på produkter på dette websted ("ordre").

Hvis du har brug for yderligere oplysninger, bedes du kontakte vores kundeservice.

Hvem er vi?

I disse salgsbetingelser betyder “VELTUFF®”, “vi” og “os” forhandleren af produkterne, dvs. VELTUFF®-koncernen, der er ansvarlig for at sælge til kunder i det land, du vælger til levering af produkterne. Hvis du allerede har foretaget et køb, kan du også verificere den virksomhed, der er angivet på din betalingskvittering. Vi kan kontaktes som angivet på vores side Kontakt os, administreret af vores kundeservice. “Du” betyder dig, kunden.

Er beskrivelserne af produkter og priser fejlfri?

Vi gør vores bedste for at sikre, at oplysningerne om produkterne er korrekte og opdaterede. Vi kan dog ikke garantere, at der ikke vil være fejl i beskrivelsen og/eller prissætningen af produkterne, eller at produkterne altid vil være tilgængelige, hvis du ønsker at afgive en ordre for at købe dem.

De farver, du ser på din skærm, kan afhænge af dit computersystem og dine indstillinger, så vi kan ikke garantere, at din computer vil vise sådanne farver nøjagtigt.

Vi forbeholder os ret til at ændre oplysningerne om produkter, der vises på vores websted, herunder med hensyn til priser, beskrivelse og tilgængelighed. Sådanne ændringer vil dog ikke påvirke ordrer, for hvilke du allerede har modtaget en ordrebekræftelse via e-mail.

Hvordan foretager jeg et køb på dette websted?

Vi beskriver her alle de trin, der er nødvendige for at foretage et køb (*i juridiske termer, for at indgå en købskontrakt) på vores websted. Proceduren nedenfor vil være tilgængelig på følgende sprog, også afhængig af hvilket lands websted du har brugt: Engelsk, dansk, tysk, fransk, hollandsk og svensk.

Den indgåede kontrakt vil blive leveret til dig i slutningen af processen og vil også være tilgængelig – men kan ikke ændres – i fremtiden af os.

Du afgiver en ordre

For at gennemføre et køb skal du først afgive en ordre på produkter. Derefter skal denne ordre accepteres af os.

For at afgive en ordre skal du være fyldt 18 år. For at afgive en ordre skal du vælge produkterne på webstedet, vælge din foretrukne forsendelsesmetode og, hvis du vil, andre valgfrie tjenester, og til sidst klikke på knappen "BEKRÆFT". Vi accepterer ikke ordrer afgivet på anden måde end som beskrevet ovenfor.

Vi bekræfter modtagelsen af ordren

Når du afgiver ordren via webstedet, modtager du en automatisk e-mail, der bekræfter modtagelsen af din ordre ("ordrebekræftelse "). Denne ordrebekræftelse indeholder alle oplysninger om din ordre (såsom ordrenummer, oplysninger om produkter, priser, din leveringsadresse, leveringsomkostninger). Bemærk, at ordrekvitteringen IKKE allerede er en accept af din ordre.

Forudbetaling via alternativ betalingsmetode (APM).

Vi bekræfter, at produkterne er blevet afsendt – kontrakt indgået!

Når din ordre er accepteret af os, sender vi dig en e-mail, der bekræfter, at alle eller en del af produkterne er blevet afsendt ("Forsendelsesbekræftelse").

Når du modtager forsendelsesbekræftelsen, er din ordre blevet endeligt accepteret af os, og købskontrakten mellem dig og os er indgået i forhold til de produkter, der rent faktisk er afsendt. En sådan kontrakt består af: din ordre; vores ordrekvittering og e-mailbekræftelser for forsendelse; samt de til den tid gældende betingelser for salg. Ingen andre vilkår og betingelser er gældende.

Når ordrer ikke accepteres

Selvom vi gør vores bedste for altid at acceptere ordrer, kan vi dog afvise en ordre i visse tilfælde, for eksempel hvis:

du giver os ufuldstændige, ukorrekte eller svigagtige oplysninger om din identitet, alder, betalingsoplysninger, faktureringsoplysninger, forsendelsesadresse;
vi opdager, at der var en fejl på vores websted i forbindelse med de produkter, du har bestilt, for eksempel med hensyn til den pris eller beskrivelse, der vises;
de produkter, du bestilte, desværre er udsolgt eller ikke længere tilgængelige;
Vi har rimelig grund til at tro, at du har til hensigt at videresælge produkterne.

Hvis vi ikke kan acceptere din ordre, vil vi kontakte dig via telefon eller e-mail så hurtigt som muligt, men under alle omstændigheder senest 30 dage fra datoen for din ordre. Hvis vi ikke kan acceptere din ordre, fordi produkterne ikke længere er tilgængelige, eller på grund af en fejl i prisen og/eller andre oplysninger på vores websted, refunderer vi dig eventuelle penge, du allerede er blevet opkrævet for sådanne produkter.

Hvordan kan jeg betale for produkterne?

Vi accepterer følgende betalingsmetoder for køb foretaget på vores websted.

VISA (kreditkort/betalingskort)
MASTERCARD (kreditkort/betalingskort)
AMERICAN EXPRESS
VISA ELECTRON
MAESTRO
PAYPAL
MOBILEPAY
DANKORT / VISA

Betaling skal ske i den valuta, der er angivet på din ordre, før du indsender den. Dine produkter vil blive leveret, når din betaling er afregnet.

Betaling med kredit-/betalingskort

Hvis du betaler med kredit- eller betalingskort, skal du angive dine kortoplysninger, når du afgiver din ordre.

Når du afgiver din ordre, kontakter vi din kortudsteder for at anmode om tilladelse til at bruge dit kort til betaling af produkter. Vi vil ikke acceptere din ordre (og derfor vil vi ikke levere produkterne til dig), før din kredit- eller betalingskortudsteder har godkendt brugen af dit kort til betaling af de bestilte produkter. Når din kredit- eller betalingskortudsteder godkender brugen af dit kort, reserveres de nødvendige midler på dit kort, indtil købsprocessen er gennemført eller annulleret. Der opkræves dog ikke noget beløb på dit kort, før købsprocessen er gennemført. Autorisationer kan forblive afventende i 3 til 7 dage, selv i tilfælde af annullerede ordrer. I så fald vil der ikke blive opkrævet faktiske gebyrer, og midlerne vil i sidste ende blive frigivet. Kontakt din kredit-/betalingskortudsteder for at få flere oplysninger om deres specifikke politikker vedrørende autorisationer.

Vi forbeholder os ret til at bekræfte kredit- eller betalingskortindehaverens identitet ved at anmode om relevant dokumentation.

Vi gør, hvad vi kan, for at gøre vores websted sikkert og forhindre svindel. Alle kredit- og betalingskorttransaktioner på dette websted behandles af Shopify Payments, en sikker online gateway, som er ansvarlig for at opbevare og automatisk håndtere oplysningerne vedrørende dine betalingsoplysninger i et sikkert miljø. Bemærk, at vi til enhver tid og efter eget skøn kan begrænse forsendelse til bestemte lande eller steder, som vi mener er i høj risiko for svig.

Betaling via PayPal

Hvis du betaler med PayPal, vil du blive bedt om at logge på din PayPal-konto med din e-mailadresse og adgangskode for at bekræfte betalingen. Hvis du ikke har en PayPal-konto, kan du stadig betale med PayPal op til 10 gange og vil blive bedt om at indtaste personlige data og kreditkortoplysninger.

Hvornår vil produkterne blive leveret? Kan jeg spore min forsendelse?

Vi tilbyder en række leveringsmuligheder, blandt hvilke du kan vælge den, der passer bedst til dine personlige behov. Særlige vilkår og betingelser og forskellige leveringsgebyrer kan gælde for de forskellige leveringsmuligheder. Du kan finde udtømmende oplysninger i vores leveringsbetingelser.

Du kan spore forsendelse af dine produkter ved at klikke på linket "Spor min ordre" i e-mailen forsendelsesbekræftelse. Bemærk, at et sådant link vil sende dig til kurerens hjemmeside, som ikke kontrolleres af os.

Jeg ønsker at returnere et produkt købt her. Hvad skal jeg gøre?

Vi håber, at du er glad for dit VELTUFF®-køb, men vi forstår, hvis du ønsker at returnere nogle af eller alle produkterne. Du kan returnere produkter, hvis du ikke er tilfreds, eller hvis du ændrer mening senest 30 dage efter modtagelse (fortrydelsesret).

Du kan også returnere defekte produkter inden for 6 måneder (eller en længere periode i henhold til lokal lovgivning eller juridisk garanti for forbrugsvarer).

I begge tilfælde kan du få en refusion. Du kan finde alle oplysninger, betingelser og instruktioner til, hvordan du returnerer varen i vores returneringsvilkår.

Hvem kan jeg ringe til, hvis jeg har problemer med et køb eller et produkt, eller hvis jeg ønsker at indgive en klage?

Hvis du har oplevet problemer eller ønsker at indgive en klage vedrørende et produkt eller et køb foretaget på dette websted, eller hvis du blot har brug for eftersalgshjælp, kan du kontakte os som angivet på siden Kontakt os, administreret af vores kundeservice.

Hvilket ansvar harVELTUFF®, hvis der er noget galt med et køb eller et produkt?

Vores ansvar for skader forårsaget af mindre uagtsomhed vil, uanset retsgrundlaget, være begrænset som følger:

Vi vil være ansvarlige op til de forventede skader, der er typiske for denne type kontrakt på grund af brud på væsentlige kontraktlige forpligtelser.
Vi er ikke ansvarlige på grund af en let uagtsom overtrædelse af nogen anden gældende pligt til omhu.

Ovenstående ansvarsbegrænsninger gælder ikke for noget obligatorisk, lovpligtigt erstatningsansvar og erstatningsansvar for personskader, der er forsætligt forårsagede. Derudover gælder sådanne ansvarsbegrænsninger ikke, hvis og i det omfang VELTUFF® har påtaget sig en specifik garanti. Ovenstående bestemmelser finder tilsvarende anvendelse på vores ansvar for nyttesløse udgifter.

Under alle omstændigheder skal du træffe passende foranstaltninger til at afværge og reducere skader.

Bemærk også, at vi ikke kan holdes ansvarlige for forsinkelser eller manglende opfyldelse af vores forpligtelser i henhold til disse servicevilkår, hvis en sådan forsinkelse eller manglende opfyldelse skyldes omstændigheder, der ligger uden for vores rimelige kontrol, herunder f.eks. naturkatastrofer, krig eller civile uroligheder, strejker, statslig indgriben, fejl fra vores leverandør( er), undladelse fra din side af at give os korrekte oplysninger eller foretage forfaldne betalinger. Vi vil informere dig om sådanne uforudsete begivenheder så hurtigt som muligt efter de opstår, og vi vil gøre vores bedste for at reducere deres indvirkning på vores præstationer så rimeligt som muligt. Hvis denne afbrydelse fortsætter ud over en periode på 2 uger, vil du være berettiget til at annullere ordren og få en refusion.

Intet i disse servicevilkår påvirker dine lovbestemte rettigheder som forbruger, såsom din fortrydelsesret eller din ret til en gratis garanti for defekte varer, og intet i disse salgsbetingelser udelukker eller begrænser VELTUFF®'s ansvar, som ikke kan udelukkes eller begrænses i henhold til gældende lovgivning.

Indsamles og behandles mine personoplysninger på dette websted? Hvorfor? Hvordan?

Ved at afgive din ordre accepterer du, at vi kan opbevare, behandle og bruge dine personoplysninger til behandling af din ordre. Vi behandler dine oplysninger i overensstemmelse med vores privatlivspolitik.

Brug af webstedet

Brugen af dette websted er også underlagt vores brugsbetingelser for webstedet.

Hvad er den gældende lovgivning? Og den kompetente domstol i tilfælde af tvister? Holder VELTUFF® sig til nogen adfærdskodeks?

Disse servicevilkår er i alle henseender underlagt de love i leveringslandet, der gælder for din ordre, uden hensyntagen til dets lovkonflikter., herunder, men ikke begrænset til, din lokale lovgivning, der gennemfører Forbrugerrettighedsdirektivet 2011/83/EU. De kompetente domstole i det samme land har eksklusiv jurisdiktion i forbindelse med eventuelle tvister, der opstår som følge af et køb foretaget på dette websted eller et produkt, med undtagelse af enhver ret i henhold til ufravigelig bestemmelse i gældende lov til at etablere retssager på forbrugerens sædvanlige opholdssted eller bopæl.

Ikrafttrædelsesdato: Denne politik for servicevilkår blev opdateret den 1. september 2021 og har virkning fra denne dato.